Friday, September 10, 2010

May I speak to Mr. Shawn Tro-Tro-Tro$!%&



The phone rang earlier this week, I checked caller id and it was an 866 number. Really? I am so tired of these numbers. They call trying to sell me insurance, offer me big savings if I change to Direct TV and inquire if I'm happy with my internet carrier. They also remind me that my water will be delivered tomorrow and that I owe $17, 546 to Home Depot!

I reluctantly answered the phone. My conversation went a little something like this.


"Hello, may I speak to Mr. Shawn Tro-Tro-Tro&!&#"? {My last name is not a very tricky one but phone solicitors can never get it right!}

Super, it's going to be one of those phone calls! I reply this is MRS. Shawn Tro%$@.

"Yes, oh um I'm sorry this is Shawn?"

Yes, this is Shawn.

"Oh, I thought you were a man".

Of course you did. I assure you I am Shawn and I am not a man.

"Well Ma'am, I'm calling you from such 'n such collections company and I need to inform you that this call may be recorded. I'm calling in regards to your outstanding balance of $17,546 on your Home Depot account."

I snicker and reply, well this a serious problem because I don't have a Home Depot account.

"Oh you don't?...crickets chirping...Ummm. Oh, I'm sorry Ma'am...clicking of the keyboard...oh yes. I'm sorry, I'm actually calling about your Macy's account. It shows here that you have a payment due on September 28th."

OK, you do realize that today is only September 7th?

"Yes ma'am I was just calling to assure that you would be sending in your payment on or before that date"

Again I snicker. Well I don't pay the bills but I'm certain that if a statement has been mailed my husband will pay it.

"Oh, ok I see. Do you know when he will be making this payment?"

Well, he pays everything electronically so I'm not exactly sure but I would imagine it will be sent prior to the due date of SEPTEMBER 28th!

"OK then, well thank you Ma'am, you have a pleasant day".

Can you explain to me why you're calling from a collections company on an account that is current?

"Have a great day" CLICK


Seriously! Have things gotten so bad that credit card companies are making reminder phone calls now? Are they working with collection companies to scare people into making their payments earlier? How did my account get confused with someone else's {is that a word} and why or how did they have my information? Did Macy's send it to them "just in case" I became delinquent? Seriously!

This phone call made me want to cancel my Macy's card. But then I came to my senses and realized if I did that I would lose out on all of those 20% coupons they mail me! After all Christmas is just 105 sleeps away!

Does this qualify as an F-Bomb Friday post? I think it may so I'm going to link up. If you want to see more F-Bomb stories visit Shortmama, she's hosting this week while Mimi is off searching for a werewolf in Forks!


9 comments:

Stacey said...

I would of hung up after the $17,546 was mentioned!

He & Me + 3 said...

That is just crazy. I ignore all those calls. They have started calling my house looking for my mom. Really?

Jules said...

Wow, now that's crazy. I give you credit for even answering that. I usually don't even pick it up.

Jules said...

Wow, now that's crazy. I give you credit for even answering that. I usually don't even pick it up.

Myya said...

How did they mix up Home Depot & Macy's??? I swear some of these people are the most stupid people ever! They never get my name right either. Oh & it pisses me off even more when they ask for my husband & when I say I am his wife can I help you with something they tell me no. EVERYTHING is in both our names so why can't they just talk to me? Oh have you gotten the call where it is a recording & they say there are no problems with your credit card we would just like you to call us so that we can offer you a better interest rate or higher limit or whaterver... uhhh who in their right mind chooses to call these people back. So annoying!

Anonymous said...

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Continue the fantastic work!

shortmama said...

WTH????

Sami said...

As if I wasn't already doubting the competency of those people to begin with...dang! How can you screw up which account you're calling about?!
Sure hope that's not going to end up being a recurring phone conversation for you! Sounds like it just might be...

Vivienne said...

I missed this post! Yes! A total F Bomb Friday worthy post! That is Ree-Dick-ulous.

 
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